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Reach Out to Our Team

Whether you have questions about our services, need advice on a specific security concern, or want to schedule a consultation, we are here to help. Our team typically responds within one business day.

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Office Address

Level 12, 345 George Street
Sydney NSW 2000
Australia

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Business Hours

Monday - Friday: 9:00 AM - 5:30 PM
Saturday - Sunday: Closed

Modern office building in Sydney business district

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Frequently Asked Questions

Quick answers to common questions about our services

How quickly can you conduct an assessment?

For single-location assessments, we can typically schedule within two weeks of engagement. Multi-site audits require additional planning time depending on scope and locations involved.

Do you work with small businesses?

Absolutely. We work with organisations of all sizes, from independent retailers with a single ATM to national chains with hundreds of locations. Our services scale to match your requirements.

What areas do you cover?

We provide services across all Australian states and territories. For regional locations, travel costs may apply and will be discussed during the proposal stage.

Can training be conducted on-site?

Yes, all our training programmes can be delivered at your premises. We find on-site training particularly effective as we can incorporate your specific environment and equipment into the sessions.

Do you offer ongoing support?

Our Ongoing Security Support package provides annual access to our consultants, quarterly reviews, and priority incident response. For project-based engagements, we remain available for follow-up questions.

How do I get started?

Simply complete the contact form on this page or email us directly. We will arrange an initial call to understand your requirements and provide a tailored proposal.

The information provided on this website is for general guidance only and should not be considered professional security advice. Results may vary based on individual circumstances. We recommend consulting with qualified security professionals before implementing any security measures. Ruby-storm does not guarantee specific outcomes from our services.